We understand that not all debtor portfolios are the same, therefore we offer two flexible debt collection options. This gives you the option to choose your own fee structure based on the size of your debts, volume of accounts and your budget.
Our collection officers employ a firm but friendly technique in the collection of accounts. Our aim is to recover your money with a minimum of hassle and for the least possible cost. Our debt collectors are expert negotiators and will endeavour to avoid the cost of litigation whilst focusing on improving your cash flow.
We use a combination of potent legal demand letters, telephone action and where necessary skip tracing, field calls and legal action.
Debtor Payment Methods:
Direct to you
Direct deposit into our Trust account
By phone(we accept Credit card payments via secure on-line processing)
By mail (cheque or money order)
By way of payment plan
To engage our services simply complete the Debt Collection Forms and return the Appointment of Commercial Agent and Terms & Conditions documents via email or fax together with the following:
Copies of all outstanding tax invoices for each debtor.
Current statement for each debtor.
Copies of any other documents that may be helpful eg credit application, contracts, personal/directors guarantee, dispute correspondence.
All known contacts details for each debtor ie name, address, phone, fax, mobile, email.
Upon receipt of the duly completed Debt Collection Forms and above documents it is our policy to commence recovery action for you the same day. We'll work quickly and professionally to collect your money.
So relax and stop worrying about your debtors… that’s our job.