Services
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DEBT RECOVERY |
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We understand that not all debt portfolios are the same. Therefore, we offer five (5) different collection packages to suit both your volume and budget needs. See page one (Collection Fee Schedule) of our PDF Debt Collection Forms.
Our collection officers employ a firm but friendly technique in the collection of accounts. Our aim is to recover your money with a minimum of hassle and for the least possible cost. Our collectors are expert negotiators and will endeavour to avoid the cost of litigation whilst focusing on improving your cash flow.
We use a combination of potent legal demand letters, telephone action and where necessary skip tracing, field calls and legal action.
Debtor Payment Methods:
- Direct to you
- Direct deposit into our Trust account
- By phone (if your office accepts credit card payments over the telephone we will record the card details and ring the payment through to your office for processing)
- By mail (cheque or money order)
To proceed, simply print out our Debt_Collection_Forms, complete pages 1 - 3 and return via fax with copies of all tax invoices, a current statement and a credit application (if held) for each debtor to be pursued. We ask that you also provide copies of dispute correspondence (if any) and all home, work and mobile telephone contacts on file.
Simply note all debtor telephone numbers on the statement or invoice for convenience.
As soon as these documents are to hand it is a policy of this office to load debtor files and commence action the same day. We will work quickly and professionally to retrieve all money owing.
So relax and stop worrying about your debtors… that’s our job.
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LEGAL ACTION |
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If we have reached the end of collection action and litigation is deemed as the best approach to resolve a matter, we offer an experienced and cost effective Minor Debt Claim (summons) service. We will prepare, lodge and serve claims quickly and efficiently on your behalf. At all times we will act in your best interests to achieve an effective result for the least possible cost.
For larger claims we enjoy an excellent relationship with a number of Brisbane law firms and can select a firm to suit your particular needs for the matter at hand. We will prepare a brief on the file and supply same to the chosen law firm on your behalf and at no cost to you.
Solicitor’s costs and Court fees are charged in accordance with the Magistrates Court Schedule of Fees (scale rates).
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CREDIT MANAGEMENT |
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We can assist your accounts receivable or credit department with any of the following areas.
- Developing an effective credit policy
- Credit applications design
- Invoice & statement design (revision of trading terms)
- Implementation of Directors / Personal guarantees
- Credit risk assessment & credit searches
- Registered business and company searches
- Internal collection procedures (including telephone techniques and demand letters)
- Dealing with debt collection agencies
- Recovery using the legal system
Our service can provide invaluable assistance to small businesses – particularly those which may not have a dedicated credit manager. Contact us if your operation requires help with any of the above.
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CREDIT CONSULTING (STAFFING) |
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We can supply an on-site contractor to professionally assess and/or manage your accounts receivable, debtors ledger or credit control issues as a single or ongoing appointment.
- From $35.00 + GST per hour (subject to variation based on hours required and nature of work)
- Specialised, experienced, efficient & reliable operators
- Resumes upon request
- Subject to availability & location
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DEBT ACQUISITIONS |
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We purchase debtors ledgers / receivables portfolios and debt collection agencies. Contact_us if you are thinking of selling.
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